Up for the cup
Paula Cook, of Aston Hearing, has been awarded the national title of Audiologist of the Year 2019 for the UK. Paula then went on to compete against other audiologists from France, Germany, Spain, the Netherlands and the Republic of Ireland for the coveted title of European Audiologist of the Year, which she went on to win.
Paula was nominated by her client Heather Cooper, who now lives in Turkey. Paula and the team at Aston Hearing have helped Heather, who has suffered from hearing loss for 17 years.
Paula became particularly close to her when Heather arranged to take her summer holiday in Turkey at a resort near Heather’s new home because a friend of Heather’s, Dora, was struggling with her hearing.
After arranging to take her audiology equipment on the plane, Paula visited the pair and assessing Dora’s hearing, fitting her with hearing aids from the Aston Hearing stock, to save on cost.
Describing the day Heather said: ‘The day that Dora was fitted with hearing aids was a day I will never forget. Paula was so kind and appreciated that Dora would find the introduction of sound at this stage of her life quite daunting, having very poor hearing for the past 25 years.’
‘We took it slowly, but all our fears diminished as soon as she fitted the hearing aids to Dora – her face broke into the biggest smile I have ever seen. Then came the tears and emotions from all of us when Dora said to us that she could finally hear the sea.
‘Paula had another surprise and presented me with a new pair of hearing aids, too – the same as Dora’s – so we were both able to support each other and finally communicate well with our new aids.’
Aston Hearing has branches in Amersham, Princes Risborough and Thame.